We have written this privacy policy (version 16.05.2021-111740957) to provide you with information in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) as well as to explain what information we collect, how we use data and what choices you have as a visitor to this website.

Privacy policies usually sound very technical. However, this version should describe the most important things as simply and clearly as possible. Moreover, technical terms are explained in a reader-friendly manner whenever possible. We would also like to convey that we only collect and use information via this website if there is a corresponding legal basis for it. This is certainly not possible if you give very brief technical explanations, as are often standard on the Internet when it comes to data protection. We hope you find the following explanations interesting and informative. Maybe you will also find some information that you did not know yet.

Should you still have questions, we kindly ask you to follow the existing links to see further information on third-party websites, or to simply write us an email. You can find our contact information in our website’s imprint.

Data categories

When we indicate the categories of data processed, we mean in particular the following data:When we indicate the categories of data processed, we mean in particular the following data:

• Master data (e.g. names, addresses, dates of birth)
• Contact data (e.g. e-mail addresses, telephone numbers, messenger services)
• Content data (e.g. nickname, company name, text entries, photographs, videos, contents of documents/files, links)
• Contract data (e.g. subject of contract, terms, customer category)
• Payment data (e.g. bank details, payment history, use of other payment service providers, Transactions)
• Usage data (e.g. history on our website, use of certain content, access times)
• Connection data (e.g. device information, IP addresses, URL referrers)

You are granted the following rights in accordance with the provisions of the GDPR (General Data Protection Regulation) and the Austrian Data Protection Act (DSG):

If you think that the processing of your data violates the data protection law, or that your data protection rights have been infringed in any other way, you can lodge a complaint with your respective regulatory authority. For Austria this is the data protection authority, whose website you can access at https://www.data-protection-authority.gv.at/.

• right to rectification (article 16 GDPR)
• right to erasure (“right to be forgotten“) (article 17 GDPR)
• right to restrict processing (article 18 GDPR)
• right to notification – notification obligation regarding rectification or erasure of personal data or restriction of processing (article 19 GDPR)
• right to data portability (article 20 GDPR)
• Right to object (article 21 GDPR)
• right not to be subject to a decision based solely on automated processing – including profiling – (article 22 GDPR)

If you think that the processing of your data violates the data protection law, or that your data protection rights have been infringed in any other way, you can lodge a complaint with your respective regulatory authority. For Austria this is the data protection authority, whose website you can access at https://www.data-protection-authority.gv.at/.

1. TLS encryption with https

The terms TLS, encryption and https sound very technical, which they are indeed. We use HTTPS (Hypertext Transfer Protocol Secure) to securely transfer data on the Internet. This means that the entire transmission of all data from your browser to our web server is secured – nobody can “listen in”.

We have thus introduced an additional layer of security and meet privacy requirements through technology design Article 25 Section 1 GDPR). With the use of TLS (Transport Layer Security), which is an encryption protocol for safe data transfer on the internet, we can ensure the protection of confidential information.

You can recognise the use of this safeguarding tool by the little lock-symbol , which is situated in your browser’s top left corner in the left of the internet address (e.g. examplepage.uk), as well as by the display of the letters https (instead of http) as a part of our web address. If you want to know more about encryption, we recommend you to do a Google search for “Hypertext Transfer Protocol Secure wiki” to find good links to further information.

Of course, we want to stay in contact with you and keep you in the loop of the most important news about our company. For this, we use email marketing, which is an essential part of our online marketing. If you agree to this or if it is permitted by law, we will send you newsletters, emails or other notifications. When the term “newsletter” is used in the following text, it mainly refers to emails that are sent regularly.

1. How can you register for our Email-Marketing?

   If you want to participate in our email marketing (usually via newsletter), you usually have to register with your email address only. You will simply have to fill an online form and submit it. However, we may also ask you to fill in your title and name so we will be able to address you more personally.

   Generally, the registration for newsletters is carried out with the so-called “double opt-in procedure”. After registering for our newsletter on our website, you will receive an email for you to confirm the newsletter registration. This will ensure that you own your email address and that no one registers with an email address that is not owned by them. Every single registration is stored either by us or by a notification tool we use. This is necessary for us to ensure that registration processes are legally correct. Therefore, the time of your registration, the time of confirmation of your registration and your IP address are usually retained. It will also be logged if you make changes to your stored data.

2. How long can we store your email address?

   If you unsubscribe from our email/newsletter distribution list, we may store your address for up to three years on the basis of our legitimate interests, so that we can still prove your consent at the time. We are only allowed to process this data if we have to defend ourselves against any claims.

   However, if you confirm that you have given us your consent to subscribe to the newsletter, you can submit an individual request for deletion at any time. Should you object to your consent permanently, we reserve the right to save your email address in a blacklist. We will of course keep your email address for as long as you are voluntarily subscribed to our newsletter.

3. On what legal basis do we operate email marketing?

   Our newsletter is sent on the basis of your consent. This means that we are only allowed to send you a newsletter if you have actively registered for it beforehand. If consent is not required, newsletters will be sent on the basis of the legitimate interest in direct marketing, provided it is legally permitted. Should we commission a service provider, this will be done on the basis of our legitimate interest also. We record your registration process for the purpose of using it as proof that it is in compliance with our laws.

4. What is in our newsletters?

   Of course, we do not want to bother you with our newsletter in any way. Therefore, we really strive to offer only relevant and interesting content, such as more information about our company, our services or our products. Since we are continuously improving our offers, our newsletter will always update you on any news or special offers and lucrative promotions.

   If we commission a service provider with a professional mailing tool for our email marketing, we do this in order to be able to offer you our newsletter fast and securely.

5. Which data are retained?

   If you subscribe to our newsletter via our website, you will confirm your membership in our email list via an email that we will send to you. In addition to your IP address and email address, your name, address and telephone number may also be saved. However, this will only be done if you agree to this data retention. Moreover, information about your device or the type of content you prefer on our website may also be stored. In the “Automatic data storage” section you can find out more about how your data is stored when you visit a website.

6. How can I cancel my subscription?

   You have the option to cancel your newsletter subscription at any time. All you have to do is revoke your consent to the newsletter subscription. This usually only takes a few minutes or a few clicks. Most of the time you will find a link directly in our newsletter, with which you will be able to cancel the subscription. Should you not be able to find the link in the newsletter, you can contact us by email and we will cancel your newsletter subscription for you.

1. Google Analytics Privacy Policy

   We use the tracking and analysis tool Google Analytics (GA) of the US-American company Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Analytics collects data on your actions on our website. Whenever you click a link for example, this action is saved in a cookie and transferred to Google Analytics. With the help of reports which we receive from Google Analytics, we can adapt our website and our services better to your wishes. In the following, we will explain the tracking tool in more detail, and most of all, we will inform you what data is saved and how you can prevent this.

   1. What is Google Analytics?

      Google Analytics is a tracking tool with the purpose of conducting data traffic analysis of our website. For Google Analytics to work, there is a tracking code integrated to our website. Upon your visit to our website, this code records various actions you perform on your website. As soon as you leave our website, this data is sent to the Google Analytics server, where it is stored.

      Google processes this data and we then receive reports on your user behaviour. These reports can be one of the following:

      • Target audience reports: With the help of target audience reports we can get to know our users better and can therefore better understand who is interested in our service.
      • Advertising reports: Through advertising reports we can analyse our online advertising better and hence improve it.
      • Acquisition reports: Acquisition reports provide us helpful information on how we can get more people enthusiastic about our service.
      • Behaviour reports: With these reports, we can find out how you interact with our website. By the means of behaviour reports, we can understand what path you go on our website and what links you click.
      • Conversion reports: A conversion is the process of leading you to carry out a desired action due to a marketing message. An example of this would be transforming you from a mere website visitor into a buyer or a newsletter subscriber. Hence, with the help of these reports we can see in more detail, if our marketing measures are successful with you. Our aim is to increase our conversion rate.
      • Real time reports: With the help of these reports we can see in real time, what happens on our website. It makes us for example see, we can see how many users are reading this text right now.
   2. Why do we use Google Analytics on our website?

      The objective of our website is clear: We want to offer you the best possible service. Google Analytics’ statistics and data help us with reaching this goal.

      Statistically evaluated data give us a clear picture of the strengths and weaknesses of our website. On the one hand, we can optimise our page in a way, that makes it easier to be found by interested people on Google. On the other hand, the data helps us to get a better understanding of you as our visitor. Therefore, we can very accurately find out what we must improve on our website, in order to offer you the best possible service. The analysis of that data also enables us to carry out our advertising and marketing measures in a more individual and more cost-effective way. After all, it only makes sense to show our products and services exclusively to people who are interested in them.

   3. What data gets stored by Google Analytics?

      With the aid of a tracking code, Google Analytics creates a random, unique ID which is connected to your browser cookie. That way, Google Analytics recognises you as a new user. The next time you visit our site, you will be recognised as a “recurring” user. All data that is collected gets saved together with this very user ID. Only this is how it is made possible for us to evaluate and analyse pseudonymous user profiles.

      Your interactions on our website are measures by tags such as cookies and app instance IDs. Interactions are all kinds of actions that you perform on our website. If you are also using other Google systems (such as a Google Account), data generated by Google Analytics can be linked with third-party cookies. Google does not pass on any Google Analytics data, unless we as the website owners authorise it. In case it is required by law, exceptions can occur.

      The following cookies are used by Google Analytics:

      Name: _ga

      Value: 2.1326744211.152111740957-5

      Purpose By deafault, analytics.js uses the cookie _ga, to save the user ID. It generally serves the purpose of differenciating between website visitors.

      Expiration date: After 2 years

      Name: _gid

      Value: 2.1687193234.152111740957-1

      Purpose This cookie also serves the purpose of differentiating between website users

      Expiration date: After 24 hours

      Name: _gat_gtag_UA_< property-id >

      Value: 1

      Purpose It is used for decreasing the demand rate. If Google Analytics is provided via Google Tag Manager, this cookie gets the name _dc_gtm_ < property-id >.

      Expiration date: After 1 minute

      Name: AMP_TOKEN

      Value: No information

      Purpose This cookie has a token which is used to retrieve the user ID by the AMP Client ID Service. Other possible values suggest a logoff, a request or an error.

      Expiration date: After 30 seconds up to one year

      Name: __utma

      Value: 1564498958.1564498958.1564498958.1

      Purpose With this cookie your behaviour on the website can be tracked and the site performance can be measured. The cookie is updated every time the information is sent to Google Analytics.

      Expiration date: After 2 years

      Name: __utmt

      Value: 1

      Purpose Just like _gat_gtag_UA_< property-id > this cookie is used for keeping the requirement rate in check.

      Expiration date: Afer 10 minutes

      Name: __utmb

      Value: 3.10.1564498958

      Purpose This cookie is used to determine new sessions. It is updated every time new data or information gets sent to Google Analytics.

      Expiration date: After 30 minutes

      Name: __utmc

      Value: 167421564

      Purpose This cookie is used to determine new sessions for recurring visitors. It is therefore a session cookie, and only stays saved until you close the browser again.

      Expiration date: After closing the browser

      Name: __utmz

      Value: utmccn=(referral)

      Purpose This cookie is used to identify the source of our website’s visitor number. This means, that the cookie saves information on where you came to our website from. This could be another site or an advertisement.

      Expiration date: After 6 months

      Name: __utmv

      Value: No information

      Purpose The cookie is used to store custom user data. It gets updated whenever information is sent to Google Analytics.

      Expiration date: After 2 years

      Note: This list is by no means exhaustive, since Google are repeatedly changing the use of their cookies. Below we will give you an overview of the most important data that can be evaluated by Google Analytics:

      Heatmaps: Google creates so-called Heatmaps an. These Heatmaps make it possible to see the exact areas you click on, so we can get information on what routes you make on our website.

      Session duration: Google calls the time you spend on our website without leaving it session duration. Whenever you are inactive for 20 minutes, the session ends automatically.

      Bounce rate: If you only look at one page of our website and then leave our website again, it is called a bounce.

      Account creation: If you create an account or make an order on our website, Google Analytics collects this data.

      IP-Address: The IP address is only shown in a shortened form, to make it impossible to clearly allocate it.

      Location: Your approximate location and the country you are in can be defined by the IP address. This process is called IP location determination.

      Technical Information: Information about your browser type, your internet provider and your screen resolution are called technical information.

      Source: Both, Google Analytics as well as ourselves, are interested what website or what advertisement led you to our site.

      Further possibly stored data includes contact data, potential reviews, playing media (e.g. when you play a video on our site), sharing of contents via social media or adding our site to your favourites. This list is not exhaustive and only serves as general guidance on Google Analytics’ data retention.

2. MailChimp Privacy Policy

   Like many other websites, we use the services of the newsletter company MailChimp on our website. The operator of MailChimp is the company The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA. With the aid of MailChimp we can easily send you interesting news via newsletter. For the use of the service we do not have to install anything but can still access a pool of very efficient features. In the following we will give more details on this email marketing service and will inform you about the most important data protection aspects.

   1. What is MailChimp?

      MailChimp is a cloud-based newsletter management service. “Cloud-based“ means that we do not need to install MailChimp on our own computer or server. Instead, we use the service on an external server, or more specifically via an IT infrastructure, which is available via the internet. Using a software this way is also called SaaS (software as a service).

      MailChimp allows us to chose from a wide range of different email types. Depending on what goal we want to reach with our newsletter, we can run individual campaigns, regular campaigns, auto responders (automated emails), A/B tests, RSS campaigns (mailings at pre-set times and frequencies) and follow-up campaigns.

   2. Why do we use MailChimp on our website?

      The reason we would use any newsletter service is so we can stay in contact with you. We want to keep you on the loop what news or attractive offers we have for you at the time. As we constantly seek out the easiest and best solutions for our marketing measures, we have decided on MailChimp as our newsletter management service. While the software is very easy to use, it offers many helpful features. For example, it allows us to create interesting and attractive newsletters in only a short time. With integrated design templates we can create every newsletter in an individual way. Due to the “responsive design” feature, our contents are also presented in a readable and pleasant way on your smartphone (or any other mobile device).

      With tools such as A/B testing or the extensive analysis options, we can swiftly tell how you like our newsletters. This means that we can react if necessary and improve our offer or our services.

      Another advantage is MailChimp’s “cloud system”. The data is not stored and processed directly on our server. We can retrieve the datafrom external servers and therefore save our memory space and also decrease maintenance effort.

   3. What data is saved by MailChimp?

      Rocket Science Group LLC (MailChimp) operate online platforms which enable us to get in contact with you, provided you subscribed to our newsletter. If you become a subscriber of our newsletter via our website, by email you agree to become a member of a MailChimp email list. Then, MailChimp saves your subscription data and your IP address, so it can verify your entry into the list provider. Moreover, MailChimp stores your email address, your name, your physical address and demographic information, such as language or location.

      This information is used to send emails to you and to allow certain other MailChimp functions (e.g. the evaluation of newsletters).

      MailChimp also shares information with third parties to improve its services. Moreover, MailChimp shares certain data with advertising partners of third parties to get a better understanding of its clients’ interests, in order to provide relevant contents and target-oriented advertising.

      With so-called “web beacons” (small graphics in HTML emails), MailChimp can determine if an email has arrived, has been opened or if links have been clicked. This information is then stored on MailChimp’s servers. That way we receive statistical evaluations and can see how you liked our newsletter. Therefore, we can tailor our offer better to your wishes and improve our service.

      Moreover, MailChimp are allowed to use this data for improving their own service. Thus, they can for example technically optimise the distribution or determine the location (or the country) of the recipient.

      The following cookies can be set by MailChimp. The list is not exhaustive and is merely an exemplary selection:

      Name: AVESTA_ENVIRONMENT

      Value: Prod

      Purpose This cookie is necessary to provide the services of Mailchimp. It is always set when a user registers for a newsletter mailing list.

      Expiration date: at the end of the session

      Name: ak_bmsc

      Value: F1766FA98C9BB9DE4A39F70A9E5EEAB55F6517348A7000001111740957-3

      Purpose The cookie is used to differentiate a human from a bot. That way secure reports on the use of a website can be created.

      Expiration date: after 2 hours

      Name: bm_sv

      Value: A5A322305B4401C2451FC22FFF547486~FEsKGvX8eovCwTeFTzb8//I3ak2Au…

      Purpose This cookie comes from MasterPass Digital Wallet (a MasterCard service) and is used to offer a secure and easy virtual payment process to visitors. For this purpose, the user is anonymously identified on the website.

      Expiration date: after 2 hours

      Name: _abck

      Value: 8D545C8CCA4C3A50579014C449B045111740957-9

      Purpose We could not find any further information about the purpose of this cookie.

      Expiration date: after one year

      For better display it could be that you would sometimes open our newsletter via a specified link. This can be the case if your email program does not work or if the newsletter is not displayed properly. The newsletter will then be shown via a MailChimp website. MailChimp also uses cookies on its websites (small text files which save data on your browser).

      Personal data can be processed by MailChimp and their partners (e.g. Google Analytics). MailChimp is responsible for the collection of this data and we have no influence on it. MailChimp’s “Cookie Statement” (at: https://mailchimp.com/legal/cookies/ ) tells you exactly how and why the company uses cookies.

   4. MailChimp Data Processing Addendum

      We entered a contract with MailChimp on the Data Processing Addendum. This contract serves as a protection of your personal data and ensures that MailChimp follows the applicable data protection regulations and disclose your personal data to third parties.

      You can find more information on this contract at https://mailchimp.com/legal/data-processing-addendum/.

3. Amazon Associates Program Privacy Policy

   We use the Amazon Associates Program of the company Amazon.com Inc on our website. The responsible bodies for the privacy statement are Amazon Europe Core S.à.r.l., Amazon EU S.à.r.l, Amazon Services Europe S.à.r.l. as well as Amazon Media EU S.à.r.l., which are based at 5, Rue Plaetis, L-2338 Luxemburg, along with Amazon Instant Video Germany Ltd., which is located at Domagkstraße 28, 80807 Munich. Thereby, Amazon Germany Services Ltd. at Marcel-Breuer-Straße 12, 80807 Munich is responsible for data processing. Due to the use of the Amazon Associates Program, Amazon can receive, store and process your data.

   In this privacy statement we will inform you on what data this can be, why we use the program and how you can manage or prevent the data transmission.

   1. What is the Amazon Associates Program?

      The Amazon Associates Program is an affiliate marketing program of the online shipping company Amazon.co.uk. Like any affiliate program, the Amazon Associates Program is also based on the principle of intermediation commissions. Amazon (or we) place advertisements or partner links on our website, which let us receive a reimbursement of advertising costs (commission) if you click on them and buy a product on Amazon.

   2. Why do we use the Amazon Associates Program on our website?

      Our aim is to provide you a pleasant time with extensive, helpful content. Therefore, we put a lot of work and energy into the development of our website. With the aid of the Amazon Associates Program, we can receive a little remuneration for our work. Of course, every affiliate link to Amazon is related with our theme and shows offers that may interest you.

   3. What data is stored by the Amazon Associates Program?

      As soon as you interact with the products and services of Amazon, the company collects your data. Amazon differentiates between information you actively gave to the business and information that is collected and retained automatically. “Active information” include name, email address, telephone number, age, payment details or location information. So-called “automatic information” are primarily saved by cookies. This includes information, user behaviour, IP address, device information (browser type, operating systems) or the URL. Moreover, Amazon also saves the clickstream, which is the path (order of pages) you make as a user in order to get to a product. Amazon also stores cookies in your browser to retrace the origin of an order. This enables the company to identify if you clicked an Amazon ad or an affiliate link on our website.

      If you have an Amazon account and are logged in to it while you surf our website, the collected data can be allocated to your account. You can prevent this by logging out of Amazon before surfing our website.

      In the following we will show you exemplary cookies that are placed in your browser when you click an Amazon link on our website.

      Name: uid

      Value: 3230928052675285215111740957-9

      Purpose This cookie stores a unique user ID and collects information on your website activity.

      Expiration date: after 2 months

      Name: ad-id

      Value: AyDaInRV1k-Lk59xSnp7h5o

      Purpose This cookie is provided by amazon-adsystem.com and serves the company regarding various advertising purposes.

      Expiration date: after 8 months

      Name: uuid2

      Value: 8965834524520213028111740957-2

      Purpose This cookie allows targeted and interest-based advertising via the AppNexus platform. By the IP address it collects and retains anonymous data on what ads you clicked and which sites you opened.

      Expiration date: after 3 months

      Name: session-id

      Value: 262-0272718-2582202111740957-1

      Purpose This cookie stores a unique user ID that the server assigns to you for the duration of a website visit (session). If you visit the site again, the information saved in there gets retrieved again.

      Expiration date: after 15 years

      Name: APID

      Value: UP9801199c-4bee-11ea-931d-02e8e13f0574

      Purpose This cookie stores information on how you use a website, and on what ads you looked at before your visit to the website.

      Expiration date: after one year

      Name: session-id-time

      Value: tb:s-STNY7ZS65H5335FZEVPE

      Purpose This cookie records the time you spend on a website with a unique cookie ID.

      Expiration date: after 2 years

      Name: csm-hit

      Value: 2082754801l

      Purpose We could not find any detailed information on this cookie.

      Expiration date: after 15 years

      Note: Please note, that this list merely shows examples of cookies and does not claim to be exhaustive.

      Amazon use the obtained information to better tailor their advertisements to their users’ interests.

   4. How long and where is my data saved?

      Amazon saves personal data for as long as it is required for both Amazon’s business services, and for legal reasons. As the company’s headquarters are in the USA, any collected data is stored on American servers.

   5. How can I delete my data or prevent data retention?\n

      You always have the right to access your personal data and clear it. If you have an Amazon account, you can manage or delete many of the collected data.

      Furthermore, your browser offers another option for managing Amazon’s processing and retention of data according to your preferences. There you can manage, clear or delete cookies. This works a little different on every browser. Here you can find instuctions for the most common browsers:

      Chrome: Clear, enable and manage cookies in Chrome

      Safari: Manage cookies and website data in Safari

      Firefox: Clear cookies and site data in Firefox

      Microsoft Edge: Delete cookies in Microsoft Edge

      Internet Explorer: Delete and manage cookies

      Amazon is an active participant in the EU-U.S. Privacy Shield Framework, which regulates correct transfer of personal data between the USA and EU. You can find more information on this at https://www.privacyshield.gov/participant?id=a2zt0000000TOWQAA4. We hope we could make you more familiar with the most important information on data transfer concerning the Amazon Associates Program. You can find more information at https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201909010.

4. Google Ads (Google AdWords) Conversion Tracking Privacy Policy

   We use Google Ads (previously Google AdWords) as an online marketing measure, to advertise our products and services. Thus, we want to draw more people’s attention on the internet to the high quality of our offers. As part of our advertising measures with Google Ads, we use the conversion tracking of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) on our website. With the aid of this free tracking tool we can tailor our advertising offer better to your interests and needs. In the following article we will explain, why we use conversion tracking, what data gets saved and how you can prevent this data retention.

   1. What is Google Ads conversion tracking?

      We use Google Ads (previously Google AdWords) as an online marketing measure, to advertise our products and services. Thus, we want to draw more people’s attention on the internet to the high quality of our offers. As part of our advertising measures with Google Ads, we use the conversion tracking of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) on our website. With the aid of this free tracking tool we can tailor our advertising offer better to your interests and needs. In the following article we will explain, why we use conversion tracking, what data gets saved and how you can prevent this data retention.

      But what is a conversion actually? A conversion occurs, when you turn from an interested visitor into an acting website visitor. This happens every time you click on our ad and then make another action, such as paying a visit to our website. With Google’s conversion tracking tool, we can understand what happens after a user clicks our Google ad. It shows us for instance if products get bought, services are used or whether users have subscribed to our newsletter.

   2. Why do we use Google Ads conversion tracking on our website?

      We use Google Ads to show our offer also across other websites. Our aim is for our advertising campaigns to reach only those people, who are interested in our offers. With the conversion tracking tool, we see what keywords, ads, ad groups and campaigns lead to the desired customer actions. We see how many customers interact with our ads on a device, to then convert. With this data we can calculate our cost-benefit-factor, measure the success of individual ad campaigns and therefore optimise our online marketing measures. With the help of the obtained data we can give our website a more interesting design and customise our advertising offer better to your needs.

   3. What data is stored with Google Ads conversion tracking?

      For a better analysis of certain user actions, we have integrated a conversion tracking tag, or code snippet to our website. Therefore, if you click one of our Google ads, a Google domain stores the cookie “conversion” on your computer (usually in the browser) or on your mobile device. Cookies are little text files that save information on your computer.

      Here are data of the most significant cookies for Google’s conversion tracking:

      Name: Conversion

      Value: EhMI_aySuoyv4gIVled3Ch0llweVGAEgt-mr6aXd7dYlSAGQ111740957-3

      Purpose This cookie saves every conversion you make on our website after you came to us via a Google ad.

      Expiration date: after 3 months

      Name: _gac

      Value: 1.1558695989.EAIaIQobChMIiOmEgYO04gIVj5AYCh2CBAPrEAAYASAAEgIYQfD_BwE

      Purpose This is a classic Google Analytics Cookie that records various actions on our website.

      Expiration date: after 3 months

      Note: The cookie _gac only appears in connection with Google Analytics. The above list does not claim to be exhaustive, as Google repeatedly change the cookies they use for analytical evaluation.

      As soon as you complete an action on our website, Google identifies the cookie and saves your action as a so-called conversion. For as long as you surf our website, provided the cookie has not expired, both Google and us can determine that you found your way to us via a Google ad. Then, the cookie is read and sent back to Google Ads, together with the conversion data. Moreover, other cookies may also be used for measuring conversions. Google Ads‘ conversion tracking can be fine-tuned and improved with the aid of Google Analytics. Furthermore, ads which Google displays in various places across the web, might be placed under our domain with the name “__gads” or “_gac”. Since September 2017, analytics.js retains various campaign information with the _gac cookie. This cookie stores data, as soon as you open one of our sites that has been set up for Google Ads’ auto-tagging. In contrast to cookies that are placed for Google domains, Google can only read these conversion cookies when you are on our website. We do neither collect nor receive any personal data. We do obtain a report with statistical evaluations by Google. With the help thereof, we can not only see the total number of users who clicked our ad, but also what advertising measures were well received.

   4. How long and where is the data stored?

      At this point we want to reiterate, that we have no influence on how Google use the collected data. According to Google, the data are encrypted and saved on a secure server. In most cases, conversion cookies expire after 30 days, and do not transmit any personalised data. The cookies named “conversion“ and “_gac“ (which is used with Google Analytics) have an expiry date of 3 months.

   5. How can I delete my data or prevent data retention?

      You have the possibility to opt out of Google Ads’ conversion tracking. The conversion tracking can be blocked by deactivating the conversion tracking cookie via your browser. If you do this, you will not be considered for the statistic of the tracking tool. You can change the cookie settings in your browser anytime. Doing so, works a little different in every browser. Hence, in the following you will find an instruction on how to manage cookies in your browser:

      Chrome: Clear, enable and manage cookies in Chrome

      Safari: Manage cookies and website data in Safari

      Firefox: Clear cookies and site data in Firefox

      Microsoft Edge: Delete cookies in Microsoft Edge

      Internet Explorer: Delete and manage cookies

      If you generally do not want to allow any cookies at all, you can set up your browser to notify you whenever a potential cookie is about to be set. This lets you decide upon permitting or denying the cookie’s placement. By downloading and installing the browser plugin at Save ad settings with browser plugin - Ads Help you can also deactivate all “advertising cookies”. Please consider that by deactivating these cookies, you cannot prevent all advertisements, only personalised ads.

      Due to the certification for the American-European data protection convention “Privacy Shield”, the American corporation Google LLC must comply to the EU’s applicable data protection laws. If you want to find out more on data protection at Google, we recommend Google’s general Privacy Policy: Privacy Policy – Privacy & Terms – Google .

5. Google AdSense Privacy Policy

   We use Google AdSense on this website. It is an advertising program of the company Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). With Google AdSense we can show advertisements that fit our theme. Thus, we can offer you adverts that ideally give you added value. In this privacy statement on Google AdSense we will explain to you, why we use Google AdSense on our website and which of your data is processed and saved, as well as how you can prevent this data retention.

   1. Why do we use Google AdSense on our website?

      The operation of a high-quality website requires tremendous dedication and commitment. We are essentially never finished with working on our website. This is, because we continuously maintain and keep our website up to date. Of course, we want to achieve economic success with this work. Therefore, we decided for to use advertisements as a source of revenue. It is most important to us however, that we do not disrupt your visit to our website with these advertisements. Thence, with the aid of Google AdSense, only adverts that are tailored to you and our themes are shown.

      Like with Google’s indexation for a website, a bot examines both, the matching content and the offers on our website. Then, the ads are adapted to and presented on the website. Alongside the contextual overlaps between the ads and website offer, AdSense also supports interest-based targeting. This means, that Google also uses your data to offer advertising that is tailored to you. That way you receive ads that ideally offer you added value, and it gives us a higher chance of earning a bit.

   2. What data is stored by Google AdSense?

      Google AdSense uses cookies to display ads that are customised to you. Cookies are little text files, that store certain information on your computer.

      Cookies are supposed to enable improved advertisements in AdSense. They do not contain any personally identifiable data. However, it should be considered that Google does not view data such as “Pseudonymous Cookie-IDs” (name or other identification feature is replaced with a pseudonym) or IP addresses as personally identifiable information. Although, within the framework of the GDPR, this data can be classified as personal data. Following every impression (every time you see an ad), every click and any other activity that leads to a call on its servers, Google AdSense sends a cookie to the browser. The cookie is then saved in the browser, provided the browser accepts it.

      Under certain circumstances, third parties can place cookies in your browser, and read them or use web beacons, to store data they receive through the display of ads on the website. Web beacons are little graphics that analyse and a record the log file. This analysis allows a statistical evaluation for the online marketing.

      Through this cookie, Google can collect certain information on your user behaviour on our website. These include:

      • Information on how you interact with an ad (clicks, impressions, mouse movements)
      • Information if an ad has already been displayed in your browser. This data helps to prevent an ad from showing multiple times.

      Thereby, Google evaluates and analyses data on the displayed advertising material along with your IP address. Primarily, Google uses the data to measure the effectiveness of an ad and improve the advertising offer. Moreover, the data does not get linked to your personal data which Google might have received via other Google services.

      In the following we will introduce you to the cookies that Google AdSense uses for tracking purposes. Please note, that we will refer to a test website, which only has Google AdSense installed to it:

      Name: uid

      Value: 891269189111740957-8

      Purpose The cookie is stored under the domain adform.net. It provides a uniquely assigned user ID that is generated automatically and collects data on the activity on our website.

      Expiration date: after 2 months

      Name: C

      Value: 1

      Purpose This cookie identifies if your browser accepts cookies. The cookie is stored under the domain track.adform.net.

      Expiration date: after 1 month

      Name: cid

      Value: 8912691894970695056,0,0,0,0

      Purpose This cookie is saved under the domain track.adform.net. It stands for the client ID and is used to offer you improved advertisements. It can forward more relevant adverts to the user and helps to improve reports on campaign performance.

      Expiration date: after 2 months

      Name: IDE

      Value: zOtj4TWxwbFDjaATZ2TzNaQmxrU111740957-1

      Purpose The cookie is stored under the domain http://doubleclick.net . It serves the purpose of registering your actions following an impression or a click on the ad. Thus, it can be measured how our visitors like an ad.

      Expiration date: after 1 month

      Further cookies that are placed when you are logged into your YouTube account:

      Name: test_cookie

      Value: not specified

      Purpose With the „test_cookies“ it can be verified, if your browser even supports cookies. The cookie is saved under the domain http://doubleclick.net .

      Expiration date: after 1 month

      Name: CT592996

      Value: 733366

      Purpose It is saved under the domain adform.net. The cookie is placed upon your click on an ad. We could not find any further information on the use of this cookie.

      Expiration date: after one hour

      Note: This list does not claim to be exhaustive, as Google frequently change the choice of their cookies.

   3. How long and where is the data stored?

      Google retains your IP address, as well as various activities you perform on the website. Cookies store this information with the interactions on our website. According to Google, the company collects and saves the given information securely on its internal servers in the USA.

      If you do not have a Google account or are not logged in, Google usually stores the collected data on your browser with a unique identification (ID). The IDs saved in cookies serve e.g. for providing personalised advertisements. If you are logged into a Google account, Google can gather personal information.

      You can delete certain data that is saved by Google anytime (see next section). Much of the information saved in cookies get automatically deleted after a specific time. However, there are also data which are retained by Google for a longer period. This is the case, when Google must store certain data for an undefined, longer period due to economical or legal necessities.

   4. How can I delete my data or prevent data retention?

      You can always clear or deactivate cookies that are on your computer. How exactly this can be done depends on the browser.

      Here you can find an instruction on how you can manage cookies in your browser:

      Chrome: Clear, enable and manage cookies in Chrome

      Safari: Manage cookies and website data in Safari

      Firefox: Clear cookies and site data in Firefox

      Microsoft Edge: Delete cookies in Microsoft Edge

      Internet Explorer: Delete and manage cookies

      If you generally do not want to allow any cookies, you can set your browser to notify you whenever a potential cookie is about to be set. This lets you decide to either permit or deny the placement of every single cookie. By downloading and installing the browser plugin at Save ad settings with browser plugin - Ads Help , any advertising cookies get deactivated as well. Please note, that deactivating these cookies does not stop advertisements, it only inhibits personalised adverts.

      If you have a Google account, you can deactivate personalised adverts on the website https://adssettings.google.com/authenticated . You will continue to see ads, but they will stop being customised to your interests. Nevertheless, the ads are displayed based on a few factors, such as your location, the browser type and the used search terms.

      You can learn more about what data Google generally collects and what they are used for at Privacy Policy – Privacy & Terms – Google .

6. Stripe Privacy Policy

   On our website we use a payment tool by Stripe, an American technology company and online payment service. Stripe Payments Europe (Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland) is responsible for customers within the EU. Therefore, if you choose Stripe as your payment method, your payment will be processed via Stripe Payments. Hence, the data required for the payment process is forwarded to Stripe where it is then stored. In this privacy policy we will give you an overview of Stripe’s data processing and retention. Moreover, we will explain why we use Stripe on our website.

   1. What is Stripe?

      The technology company Stripe offers payment solutions for online payments. Stripe enables us to accept credit and debit card payments in our webshop while it handles the entire payment process. A major advantage of Stripe is that you never have to leave our website or shop during the payment process. Moreover, payments are processed very quickly via Stripe.

   2. Why do we use Stripe on our website?

      We of course want to offer the best possible service with both our website and our integrated online shop. After all, we would like you to feel comfortable on our site and take advantage of our offers. We know that your time is valuable and therefore, payment processing in particular must work quickly and smoothly. In addition to our other payment providers, with Stripe we have found a partner that guarantees secure and fast payment processing.

   3. What data are stored by Stripe?

      If you choose Stripe as your payment method, your personal data (transaction data) will be transmitted to Stripe where it will be stored. These data include the payment method (i.e. credit card, debit card or account number), bank sort code, currency, as well as the amount and the payment date. During a transaction, your name, email address, billing or shipping address and sometimes your transaction history may also be transmitted. These data are necessary for authentication. Furthermore, Stripe may also collect relevant data for the purpose of fraud prevention, financial reporting and for providing its services in full. These data may include your name, address, telephone number as well as your country in addition to technical data about your device (such as your IP address).

      Stripe does not sell any of your data to independent third parties, such as marketing agencies or other companies that have nothing to do with Stripe. However, data may be forwarded to internal departments, a limited number of Stripe’s external partners or for legal compliance reasons. What is more, Stripe uses cookies to collect data. Here is a selection of cookies that Stripe may set during the payment process:

      Name: m

      Value: edd716e9-d28b-46f7-8a55-e05f1779e84e040456111740957-5

      Purpose This cookie appears when you select your payment method. It saves and recognises whether you are accessing our website via a PC, tablet or smartphone.

      Expiration date: after 2 years

      Name: __stripe_mid

      Value: fc30f52c-b006-4722-af61-a7419a5b8819875de9111740957-1

      Purpose This cookie is required for carrying out credit card transactions. For this purpose, the cookie stores your session ID.

      Expiration date: after one year

      Name: __stripe_sid

      Value: 6fee719a-c67c-4ed2-b583-6a9a50895b122753fe

      Purpose This cookie also stores your ID. Stripe uses it for the payment process on our website.

      Expiration date: after end of the session

   4. How long and where are the data stored?

      Generally, personal data are stored for the duration of the provided service. This means that the data will be stored until we terminate our cooperation with Stripe. However, in order to meet legal and official obligations, Stripe may also store personal data for longer than the duration of the provided service. Furthermore, since Stripe is a global company, your data may be stored in any of the countries Stripe offers its services in. Therefore, your data may be stored outside your country, such as in the USA for example.

   5. How can I delete my data or prevent data retention?

      Stripe is still a participant of the EU-U.S. Privacy Shield Framework which regulated correct and secure transfer of personal data until July 16, 2020. However, since the European Court of Justice declared the agreement to be invalid, the company no longer relies on this agreement, but still acts according to the principles of Privacy Shield.

      You always reserve the right to information, correction and deletion of your personal data. Should you have any questions, you can contact the Stripe team at Contact Us

      You can delete, deactivate or manage cookies in your browser that Stripe uses for its functions. This works differently depending on which browser you are using. Please note, however, that if you do so the payment process may no longer work. The following instructions will show you how to manage cookies in your browser:

      Chrome: Clear, enable and manage cookies in Chrome

      Safari: Manage cookies and website data in Safari

      Firefox: Clear cookies and site data in Firefox

      Microsoft Edge: Delete cookies in Microsoft Edge

      Internet Explorer: Delete and manage cookies

      We have now given you a general overview of Stripe’s data processing and retention. If you want more information, Stripe’s detailed privacy policy at https://stripe.com/at/privacy is a good source.

7. Facebook Data Policy

   We use selected Facebook tools on our website. Facebook is a social media network of the company Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. With the aid of this tool we can provide the best possible offers to you and anyone interested in our products and services. In the following we will give you an overview on the different Facebook tools, as well as on what data is sent to Facebook and how you can delete these data.

   1. What are Facebook tools?

      Along with many other products, Facebook also offers so called “Facebook Business Tools”. This is Facebook’s official name for the tools, but it is not very common. Therefore, we decided to merely call them “Facebook tools”. They include the following:

      • Facebook-Pixel
      • Documentations
      • social plugins (e.g. the “Like” or “Share“ button)
      • Facebook Login
      • Account Kit
      • APIs (application programming interface)
      • SDKs (Softwart developmept kits)
      • Plattform-integrations
      • Plugins
      • Codes
      • Specifications
      • Technologies and Services

      With these tools Facebook can extend its services and is able to receive information on user activities outside of Facebook.

   2. Why do we use Facebook tools on our website?

      We only want to show our services and products to people who are genuinely interested in them. With the help of advertisements (Facebook Ads) we can reach exactly these people. However, to be able to show suitable adverts to users, Facebook requires additional information on people’s needs and wishes. Therefore, information on the user behaviour (and contact details) on our website, are provided to Facebook. Consequently, Facebook can collect better user data and is able to display suitable adverts for our products or services. Thanks to the tools it is possible to create targeted, customised ad campaigns of Facebook.

      Facebook calls data about your behaviour on our website “event data” and uses them for analytics services. That way, Facebook can create “campaign reports” about our ad campaigns’ effectiveness on our behalf. Moreover, by analyses we can get a better insight in how you use our services, our website or our products. Therefore, some of these tools help us optimise your user experience on our website. With the social plugins for instance, you can share our site’s contents directly on Facebook.

   3. What data is saved by the Facebook tools?

      With the use of the Facebook tools, personal data (customer data) may be sent to Facebook. Depending on the tools used, customer data such as name, address, telephone number and IP address may be transmitted.

      Facebook uses this information to match the data with the data it has on you (if you are a Facebook member). However, before the customer data is transferred to Facebook, a so called “Hashing” takes place. This means, that a data record of any size is transformed into a string of characters, which also has the purpose of encrypting data.

      Moreover, not only contact data, but also “event data“ is transferred. These data are the information we receive about you on our website. To give an example, it allows us to see what subpages you visit or what products you buy from us. Facebook does not disclose the obtained information to third parties (such as advertisers), unless the company has an explicit permission or is legally obliged to do so. Also, “event data“ can be linked to contact information, which helps Facebook to offer improved, customised adverts. Finally, after the previously mentioned matching process, Facebook deletes the contact data.

      To deliver optimised advertisements, Facebook only uses event data, if they have been combined with other data (that have been collected by Facebook in other ways). Facebook also uses event data for the purposes of security, protection, development and research. Many of these data are transmitted to Facebook via cookies. Cookies are little text files, that are used for storing data or information in browsers. Depending on the tools used, and on whether you are a Facebook member, a different number of cookies are placed in your browser. In the descriptions of the individual Facebook tools we will go into more detail on Facebook cookies. You can also find general information about the use of Facebook cookies at https://www.facebook.com/policies/cookies.

   4. How long and where are the data saved

      Facebook fundamentally stores data, until they are no longer of use for their own services and products. Facebook has servers for storing their data all around the world. However, customer data is cleared within 48 hours after they have been matched with their own user data.

   5. How can I delete my data or prevent data retention?

      In accordance with the General Data Protection Regulation (GDPR) you have the right of information, rectification, transfer and deletion of your data.

      The collected data is only fully deleted, when you delete your entire Facebook account. Deleting your Facebook account works as follows:

      • Click on settings in the top right side in Facebook.
      • Then, click “Your Facebook information“ in the left column.
      • Now click on “Deactivation and deletion”.
      • Choose “Permanently delete account“ and then click on “Continue to account deletion“.
      • Enter your password, click on “continue“ and then on “Delete account“.

      The retention of data Facebook receives via our site is done via cookies (e.g. with social plugins), among others. You can deactivate, clear or manage both all and individual cookies in your browser. How this can be done differs depending on the browser you use. The following instructions show, how to manage cookies in your browser:

      Chrome: Clear, enable and manage cookies in Chrome

      Safari: Manage cookies and website data in Safari

      Firefox: Clear cookies and site data in Firefox

      Microsoft Edge: Delete cookies in Microsoft Edge

      Internet Explorer: Delete and manage cookies

      If you generally do not want to allow any cookies at all, you can set up your browser to notify you whenever a cookie is about to be set. This gives you the opportunity to decide upon the permission or deletion of every single cookie.

      Facebook is an active participant in the EU-U.S. Privacy Shield Framework, which regulates correct and secure transfer of personal data. You can find more information at https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC. We hope we could give you an understanding of the most important information about the use of Facebook tools and data processing. If you want to find out more on how Facebook use your data, we recommend reading the data policies at https://www.facebook.com/about/privacy/update.

8. Instagram Data Policy

   We have integrated functions of Instagram to our website. Instagram is a social media platform of the company Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA. Since 2012, Instagram is a subsidiary company of Facebook Inc. and is a part of Facebook’s products. The inclusion of Instagram’s contents on our website is called embedding. With this, we can show you Instagram contents such as buttons, photos or videos directly on our website. If you open websites of our online presence, that have an integrated Instagram function, data gets transmitted to, as well as stored and processed by Instagram. Instagram uses the same systems and technologies as Facebook. Therefore, your data will be processed across all Facebook firms.

   In the following, we want to give you a more detailed insight on why Instagram collects data, what data these are and how you can control data processing. As Instagram belongs to Facebook Inc., we have, on the one hand received this information from the Instagram guidelines, and on the other hand from Facebook’s Data Policy.

   1. What is Instagram?

      Instagram is one of the most famous social media networks worldwide. Instagram combines the benefits of a blog with the benefits of audio-visual platforms such as YouTube or Vimeo. To “Insta“ (how the platform is casually called by many users) you can upload photos and short videos, edit them with different filters and also share them to other social networks. Also, if you do not want to be active on Instagram yourself, you can just follow other interesting users.

   2. Why do we use Instagram on our website?

      Instagram is a social media platform whose success has skyrocketed within recent years. Naturally, we have also reacted to this boom. We want you to feel as comfortable as possible on our website. Therefore, we attach great importance to diversified contents. With the embedded Instagram features we can enrich our content with helpful, funny or exciting Instagram contents. Since Instagram is a subsidiary company of Facebook, the collected data can also serve us for customised advertising on Facebook. Hence, only persons who are genuinely interested in our products or services can see our ads.

      Instagram also uses the collected data for tracking and analysis purposes. We receive summarised statistics and therefore more insight to your wishes and interests. It is important to mention that these reports do not identify you personally.

   3. What data is saved by Instagram?

      Whenever you land on one of our sites, which have Instagram functions (i.e. Instagram photos or plugins) integrated to them, your browser automatically connects with Instagram’s servers. Thereby, data is sent to, as well as saved and processed by Instagram. This always happens, whether you have an Instagram account or not. Moreover, it includes information on our website, your computer, your purchases, the advertisements you see and on how you use our offer. The date and time of your interaction is also stored. If you have an Instagram account or are logged in, Instagram saves significantly more data on you.

      Facebook distinguishes between customer data and event data. We assume this is also the case for Instagram. Customer data are for example names, addresses, phone numbers and IP addresses. These data are only transmitted to Instagram, if they have been “hashed” first. Thereby, a set of data is transformed into a string of characters, which encrypts any contact data. Moreover, the aforementioned “event data“ (data on your user behaviour) is transmitted as well. It is also possible, that contact data may get combined with event data. The collected data data is matched with any data Instagram already has on you.

      Furthermore, the gathered data are transferred to Facebook via little text files (cookies) which usually get set in your browser. Depending on the Instagram function used, and whether you have an Instagram account yourself, the amount of data that gets stored varies.

      We assume data processing on Instagram works the same way as on Facebook. Therefore, if you have an account on Instagram or have visited www.instagram.com, Instagram has set at least one cookie. If this is the case, your browser uses the cookie to send information to Instagram, as soon as you come across an Instagram function. No later than 90 days (after matching) the data is deleted or anonymised. Even though we have studied Instagram’s data processing in-depth, we cannot tell for sure what exact data Instagram collects and retains.

      In the following we will show you a list of the least cookies placed in your browser when click on an Instagram function (e.g. button or an Insta picture). In our test we assume you do not have an Instagram account, since if you would be logged in to your Instagram account, your browser would place significantly more cookies. The following cookies were used in our test:

      Name: csrftoken

      Value: ""

      Purpose This cookie is most likely set for security reasons to prevent falsifications of requests. We could not find out more information on it.

      Expiration date: after one year

      Name: mid

      Value: “”

      Purpose Instagram places this cookie to optimise its own offers and services in- and outside of Instagram. The cookie allocates a unique user ID.

      Expiration date: after end of session

      Name: fbsr_111740957124024

      Value: no information

      Purpose This cookie stores the login request of Instagram app users.

      Expiration date: after end of session

      Name: rur

      Value: ATN

      Purpose This is an Instagram cookie which guarantees functionality on Instagram.

      Expiration date: after end of session

      Further cookies that are placed when you are logged into your YouTube account:

      Name: urlgen

      Value: 194.96.75.33: 1901:1iEtYv:Y833k2_UjKvXgYe111740957”

      Purpose This cookie serves Instagram’s marketing purposes

      Expiration date: after end of session

      Note: We do not claim this list to be exhaustive. The cookies that are placed in each individual case, depend on the functions embedded as well as on your use of Instagram.

   4. How long and where are these data stored?

      Instagram shares the information obtained within the Facebook businesses with external partners and persons you are globally connected with. Data processing is done according to Facebook’s internal data policy. Your data is distributed to Facebook’s servers across the world, partially for security reasons. Most of these servers are in the USA.

   5. How can I delete my data or prevent data retention?

      Thanks to the General Data Protection Regulation (GDPR), you have the right of information, rectification, transfer and deletion of your data. Furthermore, you can manage your data in Instagram’s settings. If you want to delete your data on Instagram completely, you will have to delete your Instagram account permanently.

      And this is how an Instagram account can be deleted:

      First, open the Instagram app. Then, navigate to your profile page, select the three bars in the top right, choose “Settings” and then click “Help”. Now, you will be redirected to the company’s website, where you must click on “Managing Your Account” and then “Delete Your Account”.

      When you delete your account completely, Instagram deletes posts such as your photos and status updates. Any information other people shared about you are not a part of your account and do therefore not get deleted.

      As mentioned before, Instagram primarily stores your data via cookies. You can manage, deactivate or delete these cookies in your browser. Depending on your browser, managing them varies a bit. We will show you the instructions of the most relevant browsers here.

      Chrome: Clear, enable and manage cookies in Chrome

      Safari: Manage cookies and website data in Safari

      Firefox: Clear cookies and site data in Firefox

      Microsoft Edge: Delete cookies in Microsoft Edge

      Internet Explorer: Delete and manage cookies

      Generally, you can set your browser to notify you whenever a cookie is about to be set. Then you can individually decide upon the permission of every cookie.

      Instagram is a subsidiary company of Facebook Inc. and Facebook is an active participant in the EU-U.S. Privacy Shield Framework. This framework regulates correct transfer between the USA and the European Union. At https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC you can find out more about this. We gave our best to make you familiar with the most important information on data processing by Instagram. At https://help.instagram.com/519522125107875 you can find out more on Instagram’s data policies

9. Twitter Data Policy

   We have incorporated Twitter functions on our website. These are, for example, embedded tweets, timelines, buttons or hashtags. Twitter is a short message service and social media platform from the firm Twitter Inc., One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland.

   To our knowledge, in the European Economic Area and Switzerland, a mere integration of the Twitter function does not transfer any personal data or data about your web activities to Twitter. Only when you interact with the Twitter functions, such as by clicking a button, data could be sent to Twitter and get saved as well as processed there. We have no influence on this processing of data and do not bare any responsibility for it. Within this privacy statement, we want to give you an overview of what data Twitter stores, what Twitter does with this data and how you can largely protect yourself from data transmission. \n

   1. What is Twitter?

      For some, Twitter is a news service, for others, a social media platform, and for others still it is a microblogging service. All these terms are justified and mean pretty much the same.

      Both individuals as well as companies use Twitter for communicating with interested people via short messages. Twitter only allows 280 characters per message. These messages are called “tweets”. In contrast to Facebook, for example, the service does not focus on the expansion of a network of “friends”, but strives to be regarded as an open, worldwide news platform. On Twitter you can also have an anonymous account and tweets can be deleted by both, either the company or the users themselves.

   2. Why do we use Twitter on our website?

      Like many other websites and companies, we try to use different channels for offering our services and communicating with our customers. Twitter is a truly useful “small” news service, which is why it has grown dear to us. We regularly tweet or retweet exciting, funny or interesting content. We understand that you do not have the time to follow every channel after channel, as you surely have enough other things to do. That is why we also have integrated Twitter functions to our website. That way, you can experience our Twitter activities “on site” or come to our Twitter page via a direct link. With the integration, we want to strengthen the service and user-friendliness on our website.

   3. What data is stored by Twitter?

      You will find integrated Twitter functions on some of our subpages. If you interact with Twitter content, such as by clicking a button, Twitter may collect and save data. This can happen even if you don’t have a Twitter account yourself. Twitter calls this data “log data”. It includes demographic data, browser cookie IDs, your smartphone’s ID, hashed email addresses, and information on which pages you have visited on Twitter and what actions you have taken there. Of course, Twitter stores more data if you have a Twitter account and are logged in. This retention is usually done via cookies. Cookies are small text files that are usually set in your browser and transmit various information to Twitter.

      We will now show you which cookies are placed if you are not logged in to Twitter but visit a website with built-in Twitter functions. Please consider this list as an example. We do not claim for this list to be extensive, since the array of cookies always changes and depends on your individual actions with Twitter content. The following cookies have been used in our test:

      Name: personalization_id

      Value: “v1_cSJIsogU51SeE111740957”

      Purpose This cookie stores information on how you use the website and what ad may have led you to Twitter.

      Expiration date: after 2 years

      Name: lang

      Value: en

      Purpose This cookie stores your deafault or preferred language.

      Expiration date: after end of session

      Name: guest_id

      Value: 111740957v1%3A157132626

      Purpose This cookie is set to identify you as a guest.

      Expiration date: after 2 years

      Name: fm

      Value: 0

      Purpose Unfortunately, we could not find out the purpose of this cookie.

      Expiration date: after end of session

      Further cookies that are placed when you are logged into your YouTube account:

      Name: external_referer

      Value: 1117409572beTA0sf5lkMrlGt

      Purpose This cookie collects anonymous data, such as how often you visit Twitter and how long you visit Twitter.

      Expiration date: after 6 days

      Name: eu_cn

      Value: 1

      Purpose This cookie stores user activity and is used for Twitter’s various advertising purposes.

      Expiration date: after one year

      Name: ct0

      Value: c1179f07163a365d2ed7aad84c99d966

      Purpose Unfortunately we could not find any information on this cookie.

      Expiration date: after 6 hours

      Name: _twitter_sess

      Value: 53D%253D–dd0248111740957-

      Purpose With this cookie you can use functions within Twitter’s website.

      Expiration date: after end of session

      Note: Twitter also works with third parties. Therefore, we have recognized the three Google Analytics cookies _ga, _gat, _gid in our test.

   4. How long and where are the data stored?

      When Twitter collects data from other websites, after a maximum of 30 days, they will be deleted, summarized or otherwise concealed. Twitter’s servers are in various server centres in the United States. Accordingly, it can be assumed that the gathered data will be collected and stored in America. In our research we could not clearly determine whether Twitter also owns servers in Europe. Generally, Twitter may keep collected data stored until either the data are no longer useful to the company, until you delete the data or until a potential legal deletion period has been reached.

   5. How can I delete my data or prevent data retention?

      In their Privacy Policy, Twitter repeatedly emphasize that they do not save data from external website visits, provided you or your browser are in the European Economic Area or Switzerland. However, if you interact directly with Twitter, the company will of course store your data.

      If you have a Twitter account, you can manage your data by clicking on “More” under the “Profile” button. Then click on “Settings and privacy”. Here you can manage data processing individually.

      If you do not have a Twitter account, you can go to twitter.com and click “Settings”. At “Personalization and data” you can manage data that is collected on you.

      As mentioned above, most data are stored via cookies, which you can manage, deactivate or delete in your browser. Please note that when changing cookie settings in your browser, the edits will only affect that very browser. This means that if you use another browser in the future, you will have to manage your cookie settings there again. In the following you will find instructions for managing cookies in the most popular browsers.

      Chrome: Clear, enable and manage cookies in Chrome

      Safari: Manage cookies and website data in Safari

      Firefox: Clear cookies and site data in Firefox

      Microsoft Edge: Delete cookies in Microsoft Edge

      Internet Explorer: Delete and manage cookies

      You can also set your browser to notify you about each individual cookie. This lets you decide individually whether you want to allow or deny a cookie. \n

      Twitter also uses the data for personalised advertising in-and outside of Twitter. You can switch off personalised advertising in the settings under “Personalization and data”. If you use Twitter on a browser, you can deactivate personalised advertising at http://optout.aboutads.info/?c=2&lang=EN.

      Twitter is an active participant in the EU-U.S. Privacy Shield Framework. This framework ensures correct data transmission between the USA and the European Union. You can learn more about it at https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO.

      We hope we could give you a basic overview of Twitter’s data processing. We do not receive any data from Twitter and are not responsible for what Twitter does with your data. If you have any further questions on this topic, we recommend reading Twitter’s privacy statement at https://twitter.com/en/privacy.

10. Youtube Data Policy

    We have integrated YouTube videos to our website. Therefore, we can show you interesting videos directly on our site. YouTube is a video portal, which has been a subsidiary company of Google LLC since 2006. The video portal is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page on our website that contains an embedded YouTube video, your browser automatically connects to the servers of YouTube or Google. Thereby, certain data are transferred (depending on the settings). Google is responsible for YouTube’s data processing and therefore Google’s data protection applies. \n

    In the following we will explain in more detail which data is processed, why we have integrated YouTube videos and how you can manage or clear your data.

    1. What is YouTube?

       On YouTube, users can watch, rate, comment or upload videos for free. Over the past few years, YouTube has become one of the most important social media channels worldwide. For us to be able to display videos on our website, YouTube provides a code snippet that we have integrated to our website.

    2. Why do we use YouTube videos on our website?

       YouTube is the video platform with the most visitors and best content. We strive to offer you the best possible user experience on our website, which of course includes interesting videos. With the help of our embedded videos, we can provide you other helpful content in addition to our texts and images. Additionally, embedded videos make it easier for our website to be found on the Google search engine. Moreover, if we place ads via Google Ads, Google only shows these ads to people who are interested in our offers, thanks to the collected data.

    3. What data is stored by YouTube?

       As soon as you visit one of our pages with an integrated YouTube, YouTube places at least one cookie that stores your IP address and our URL. If you are logged into your YouTube account, by using cookies YouTube can usually associate your interactions on our website with your profile. This includes data such as session duration, bounce rate, approximate location, technical information such as browser type, screen resolution or your Internet provider. Additional data can include contact details, potential ratings, shared content via social media or YouTube videos you added to your favourites.

       If you are not logged in to a Google or YouTube account, Google stores data with a unique identifier linked to your device, browser or app. Thereby, e.g. your preferred language setting is maintained. However, many interaction data cannot be saved since less cookies are set.

       In the following list we show you cookies that were placed in the browser during a test. On the one hand, we show cookies that were set without being logged into a YouTube account. On the other hand, we show you what cookies were placed while being logged in. We do not claim for this list to be exhaustive, as user data always depend on how you interact with YouTube.

       Name: YSC

       Value: b9-CV6ojI5Y111740957-1

       Purpose This cookie registers a unique ID to store statistics of the video that was viewed.

       Expiration date: after end of session

       Name: PREF

       Value: f1=50000000

       Purpose This cookie also registers your unique ID. Google receives statistics via PREF on how you use YouTube videos on our website.

       Expiration date: after 8 months

       Name: GPS

       Value: 1

       Purpose This cookie registers your unique ID on mobile devices to track GPS locations.

       Expiration date: after 30 minutes

       Name: VISITOR_INFO1_LIVE

       Value: 95Chz8bagyU

       Purpose This cookie tries to estimate the user’s internet bandwith on our sites (that have built-in YouTube videos).

       Expiration date: after 8 months

       Further cookies that are placed when you are logged into your YouTube account:

       Name: APISID

       Value: zILlvClZSkqGsSwI/AU1aZI6HY7111740957-

       Purpose This cookie is used to create a profile on your interests. This data is then used for personalised advertisements.

       Expiration date: after 2 years

       Name: CONSENT

       Value: YES+AT.de+20150628-20-0

       Purpose The cookie stores the status of a user’s consent to the use of various Google services. CONSENT also provides safety measures to protect users from unauthorised attacks.

       Expiration date: after 19 years

       Name: HSID

       Value: AcRwpgUik9Dveht0I

       Purpose This cookie is used to create a profile on your interests. This data helps to display customised ads.

       Expiration date: after 2 years

       Name: LOGIN_INFO

       Value: AFmmF2swRQIhALl6aL…

       Purpose This cookie stores information on your login data.

       Expiration date: after 2 years

       Name: SAPISID

       Value: 7oaPxoG-pZsJuuF5/AnUdDUIsJ9iJz2vdM

       Purpose This cookie identifies your browser and device. It is used to create a profile on your interests.

       Expiration date: after 2 years

       Name: SID

       Value: oQfNKjAsI111740957-

       Purpose This cookie stores your Google Account ID and your last login time, in a digitally signed and encrypted form.

       Expiration date: after 2 years

       Name: SIDCC

       Value: AN0-TYuqub2JOcDTyL

       Purpose This cookie stores information on how you use the website and on what advertisements you may have seen before visiting our website.

       Expiration date: after 3 months

    4. How long and where is the data stored?

       The data YouTube receive and process on you are stored on Google’s servers. Most of these servers are in America. At Discover our data center locations you can see where Google’s data centres are located. Your data is distributed across the servers. Therefore, the data can be retrieved quicker and is better protected against manipulation.

       Google stores collected data for different periods of time. You can delete some data anytime, while other data are automatically deleted after a certain time, and still other data are stored by Google for a long time. Some data (such as elements on “My activity”, photos, documents or products) that are saved in your Google account are stored until you delete them. Moreover, you can delete some data associated with your device, browser, or app, even if you are not signed into a Google Account.

    5. How can I delete my data or prevent data retention?

       Generally, you can delete data manually in your Google account. Furthermore, in 2019 an automatic deletion of location and activity data was introduced. Depending on what you decide on, it deletes stored information either after 3 or 18 months.

       Regardless of whether you have a Google account or not, you can set your browser to delete or deactivate cookies placed by Google. These settings vary depending on the browser you use. The following instructions will show how to manage cookies in your browser:

       Chrome: Clear, enable and manage cookies in Chrome

       Safari: Manage cookies and website data in Safari

       Firefox: Clear cookies and site data in Firefox

       Microsoft Edge: Delete cookies in Microsoft Edge

       Internet Explorer: Delete and manage cookies

       If you generally do not want to allow any cookies, you can set your browser to always notify you when a cookie is about to be set. This will enable you to decide to either allow or permit each individual cookie. Since YouTube is a subsidiary company of Google, Google’s privacy statement applies to both. If you want to learn more about how your data is handled, we recommend the privacy policy at Privacy Policy – Privacy & Terms – Google .

11. Google reCAPTCHA Data Policy

    Our primary goal is to provide you an experience on our website that is as secure and protected as possible. To do this, we use Google reCAPTCHA from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). With reCAPTCHA we can determine whether you are a real person from flesh and bones, and not a robot or a spam software. By spam we mean any electronically undesirable information we receive involuntarily. Classic CAPTCHAS usually needed you to solve text or picture puzzles to check. But thanks to Google’s reCAPTCHA you usually do have to do such puzzles. Most of the times it is enough to simply tick a box and confirm you are not a bot. With the new Invisible reCAPTCHA version you don’t even have to tick a box. In this privacy policy you will find out how exactly this works, and what data is used for it.

    1. What is reCAPTCHA?

       reCAPTCHA is a free captcha service from Google that protects websites from spam software and misuse by non-human visitors. This service is used the most when you fill out forms on the Internet. A captcha service is a type of automatic Turing-test that is designed to ensure specific actions on the Internet are done by human beings and not bots. During the classic Turing-test (named after computer scientist Alan Turing), a person differentiates between bot and human. With Captchas, a computer or software program does the same. Classic captchas function with small tasks that are easy to solve for humans but provide considerable difficulties to machines. With reCAPTCHA, you no longer must actively solve puzzles. The tool uses modern risk techniques to distinguish people from bots. The only thing you must do there, is to tick the text field “I am not a robot”. However, with Invisible reCAPTCHA even that is no longer necessary. reCAPTCHA, integrates a JavaScript element into the source text, after which the tool then runs in the background and analyses your user behaviour. The software calculates a so-called captcha score from your user actions. Google uses this score to calculate the likelihood of you being a human, before entering the captcha. reCAPTCHA and Captchas in general are used every time bots could manipulate or misuse certain actions (such as registrations, surveys, etc.).

    2. Why do we use reCAPTCHA on our website?

       We only want to welcome people from flesh and bones on our side and want bots or spam software of all kinds to stay away. Therefore, we are doing everything we can to stay protected and to offer you the highest possible user friendliness. For this reason, we use Google reCAPTCHA from Google. Thus, we can be pretty sure that we will remain a “bot-free” website. Using reCAPTCHA, data is transmitted to Google to determine whether you genuinely are human. reCAPTCHA thus ensures our website’s and subsequently your security. Without reCAPTCHA it could e.g. happen that a bot would register as many email addresses as possible when registering, in order to subsequently “spam” forums or blogs with unwanted advertising content. With reCAPTCHA we can avoid such bot attacks.

    3. What data is stored by reCAPTCHA?

       reCAPTCHA collects personal user data to determine whether the actions on our website are made by people. Thus, IP addresses and other data Google needs for its reCAPTCHA service, may be sent to Google. Within member states of the European Economic Area, IP addresses are almost always compressed before the data makes its way to a server in the USA. Moreover, your IP address will not be combined with any other of Google’s data, unless you are logged into your Google account while using reCAPTCHA. Firstly, the reCAPTCHA algorithm checks whether Google cookies from other Google services (YouTube, Gmail, etc.) have already been placed in your browser. Then reCAPTCHA sets an additional cookie in your browser and takes a snapshot of your browser window.

       The following list of collected browser and user data is not exhaustive. Rather, it provides examples of data, which to our knowledge, is processed by Google.

       • Referrer URL (the address of the page the visitor has come from)
       • IP-address (z.B. 256.123.123.1)
       • Information on the operating system (the software that enables the operation of your computers. Popular operating systems are Windows, Mac OS X or Linux) \n
       • Cookies (small text files that save data in your browser)
       • Mouse and keyboard behaviour (every action you take with your mouse or keyboard is stored)
       • Date and language settings (the language and date you have set on your PC is saved)
       • All Javascript objects (JavaScript is a programming language that allows websites to adapt to the user. JavaScript objects can collect all kinds of data under one name)
       • Screen resolution (shows how many pixels the image display consists of)

       Google may use and analyse this data even before you click on the “I am not a robot” checkmark. In the Invisible reCAPTCHA version, there is no need to even tick at all, as the entire recognition process runs in the background. Moreover, Google have not given details on what information and how much data they retain.

       The following cookies are used by reCAPTCHA: With the following list we are referring to Google’s reCAPTCHA demo version at ReCAPTCHA demo . For tracking purposes, all these cookies require a unique identifier. Here is a list of cookies that Google reCAPTCHA has set in the demo version:

       Name: IDE

       Value: WqTUmlnmv_qXyi_DGNPLESKnRNrpgXoy1K-pAZtAkMbHI-111740957-8

       Purpose This cookie is set by DoubleClick (which is owned by Google) to register and report a user’s interactions with advertisements. With it, ad effectiveness can be measured, and appropriate optimisation measures can be taken. IDE is stored in browsers under the domain http://doubleclick.net .

       Expiration date: after one year

       Name: 1P_JAR

       Value: 2019-5-14-12

       Purpose This cookie collects website usage statistics and measures conversions. A conversion e.g. takes place, when a user becomes a buyer. The cookie is also used to display relevant adverts to users. Furthermore, the cookie can prevent a user from seeing the same ad more than once.

       Expiration date: after one month

       Name: ANID

       Value: U7j1v3dZa1117409570xgZFmiqWppRWKOr

       Purpose We could not find out much about this cookie. In Google’s privacy statement, the cookie is mentioned in connection with “advertising cookies” such as “DSID”, “FLC”, “AID” and “TAID”. ANID is stored under the domain Google .

       Expiration date: after 9 months

       Name: CONSENT

       Value: YES+AT.de+20150628-20-0

       Purpose This cookie stores the status of a user’s consent to the use of various Google services. CONSENT also serves to prevent fraudulent logins and to protect user data from unauthorised attacks.

       Expiration date: after 19 years

       Name: NID

       Value: 0WmuWqy111740957zILzqV_nmt3sDXwPeM5Q

       Purpose Google uses NID to customise advertisements to your Google searches. With the help of cookies, Google “remembers” your most frequently entered search queries or your previous ad interactions. Thus, you always receive advertisements tailored to you. The cookie contains a unique ID to collect users’ personal settings for advertising purposes.

       Expiration date: after 6 months

       Name: DV

       Value: gEAABBCjJMXcI0dSAAAANbqc111740957-4

       Purpose This cookie is set when you tick the “I am not a robot” checkmark. Google Analytics uses the cookie personalised advertising. DV collects anonymous information and is also used to distinct between users.

       Expiration date: after 10 minutes

    4. How long and where are the data stored?

       Due to the integration of reCAPTCHA, your data will be transferred to the Google server. Google have not disclosed where exactly this data is stored, despite repeated inquiries. But even without confirmation from Google, it can be assumed that data such as mouse interaction, length of stay on a website or language settings are stored on the European or American Google servers. The IP address that your browser transmits to Google does generally not get merged with other Google data from the company’s other services.

       However, the data will be merged if you are logged in to your Google account while using the reCAPTCHA plug-in. Google’s diverging privacy policy applies for this.

    5. How can I delete my data or prevent data storage?

       If you want to prevent any data about you and your behaviour to be transmitted to Google, you must fully log out of Google and delete all Google cookies before visiting our website or use the reCAPTCHA software. Generally, the data is automatically sent to Google as soon as you visit our website. To delete this data, you must contact Google Support at Google Help .

       If you use our website, you agree that Google LLC and its representatives automatically collect, edit and use data.

       You can find out more about reCAPTCHA on Google’s Developers page at reCAPTCHA

12. Trustpilot

    theconcept technologies, LLC may contact you via email to invite you to review any services and/or products you received from us [in order to collect your feedback and improve our services [and products]] (the “Purpose”). We use an external company, Trustpilot A/S (“Trustpilot”), to collect your feedback which means that we will share your name, email address and reference number with Trustpilot for the Purpose. If you want to read more about how Trustpilot process your data, you can find their Privacy Policy here.

    1. Use for advertising material

       theconcept technologies, LLC may also use such reviews in other promotional material and media for our advertising and promotional purposes.

13. OpenAI Privacy Policy

    1. Personal Information Open.AI Collects

    We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:

    Personal Information You Provide:

    We may collect Personal Information if you create an account to use our Services or communicate with us as follows.

    Communication Information:

    If you communicate with us, we may collect your name, contact information, and the contents of any messages you send (“Communication Information”).

    Personal Information We Collect Through Our Social Media Pages:

    We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube and LinkedIn (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Information that you elect to provide to us, such as your contact details (“Social Information”). In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

    Personal Information We Receive Automatically From Your Use of the Services:

    When you visit, use, and interact with the Services, we may receive certain information about your visit, use, or interactions (“Technical Information”), including the following:

    • Log data: Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.
    • Usage data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and the like.
    • Device information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
    • Cookies: We use cookies to operate and administer our Site and Services, and improve your experience on it. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website. For more details on cookies please visit All About Cookies
    • Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use the Site and Services and enhance your experience when you use the Site and Services.
    • Online Tracking and Do Not Track Signals: We and our third party service providers may use cookies or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site. Our Site currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received.

    2. HOW WE USE PERSONAL INFORMATION

    We may use Personal Information for the following purposes:

    3. SHARING AND DISCLOSURE OF PERSONAL INFORMATION

    In certain circumstances we may share your Personal Information with third parties without further notice to you, unless required by the law, including without limitation in the situations below:

    4. How We Use Personal Information

    We may use Personal Information for the following purposes:

    • To provide, administer, maintain, improve and/or analyze the Services;
    • To conduct research, which may remain internal or may be shared with third parties, published or made generally available;
    • To communicate with you;
    • To develop new programs and services;
    • To prevent fraud, criminal activity, or misuses of our Services, and to ensure the security of our IT systems, architecture, and networks; and
    • To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

    Aggregated Information

    We may aggregate Personal Information and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research (which may remain internal or may be shared with third parties, published or made generally available) and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy.

    5. Disclosure of Personal Information

    Vendors and Service Providers

    To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Information with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, event management services, email communication software and email newsletter services, advertising and marketing services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Information in the course of performing their duties to us.

    Business Transfers

    If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively a “Transaction”), your Personal Information and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.

    Legal Requirements

    If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.

    Affiliates

    We may share Personal Information with our affiliates, meaning an entity that controls, is controlled by, or is under common control with OpenAI. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.

    Other Users

    Certain actions you take may be visible to other users of the Service.

    4. How to Contact Us; Updating Your Information

    Please contact us at support@openai.com if you need to change or correct your Personal Information, or if you have any questions or concerns not already addressed in this Privacy Policy.

If there are any concerns of the use of Data please Contact our Privacy Agent.

privacy@theconcept.app

All texts are copyrighted.